This is the Tech Support Team for Dr. Baumann. There were a few people who were inadvertently double charged for their subscriptions. All of whom have been credited. A few people were asked to resubmit after they had just signed up, so our lists crossed paths. A few others had slow connections and hit the submit button multiple times and projected a multiple purchase entry. We believe we have everyone cleared up who either wasn't on the list or got double billed. Of course, if you believe you still have an issue or have not been credited, please do not hesitate to call me directly and I can quickly check the merchant statement to verify your credit. My name is David Werth and you can reach me at 954-522-7470. We apologize for any confusion.